Enjoyed a quick trip to the city at this hotel! Staff were super friendly and quick check-in was convenient. The grab-and-go breakfast in the lobby was hot with plenty of options. Elevators were speedy, and the location was fantastic...  

My recent stay was a breeze. The front desk sure is hustlin', never missin' a step. Their lounge was top-notch for chillin' after a long day. The restaurant kept my taste buds happy, and the free WiFi...  

I chose this hotel for attending a meeting because it provides 2 meeting rooms available for events. The staff was accommodating, and the location was convenient for my work purposes. The amenities provided a comfortable setting...  

Generous breakfasts, attentive and caring staff.

Exceptionally clean place in functional style with all necessary facilities. Such a very good stay during the five nights of our stay.

There is a great selection of fabulous food for breakfast. Make sure you stay in the standard king room with bathtub, 2 full beds, for example. It is centrally located in Manhattan district near Times Square, the metro, restaurants, shops, restaurant in the morning, and the cruise terminal.

The Hyatt Place New York City/Times Square was a perfect choice for my stay with my 5-year-old son. The central location on a quiet street allowed us to explore many nearby bars and shops easily. The friendly staff went above and beyond to make our stay comfortable. The jacuzzi was a wonderful way to relax, and we enjoyed visiting landmarks like Top of the Rock and Macy's, which added to our family bonding experience.

Jaw-dropping complimentary upgrade, above-average breakfast , amazing staff , Empire State Building view, quiet room despite being near elevator, fantastic location near Times Square and Penn station, friendly and helpful staff, clean and comfortable rooms, accommodating staff, pleasant and helpful evening staff, made us feel super comfortable, the best!

Overall it was regular sized and functional with a view.

I loved regular sized room here.

The total stay was really really nice on vacation. The property was centrally located close to a train station. Also, it was in a local area, just a short stroll away from a long-standing department store. I ate at a nice restaurant for breakfast. Need to add that the city view was a good bonus. The staff were extremely friendly and competent and the wake up calls and ironing were free of charge.

I stayed at the Hyatt Place New York City Times Square only for transit during my travel and found the location to be extremely convenient. The nearest airport, LaGuardia, is just 15 km away, making it easy and efficient for travelers with layovers or short stays in the city. The modern air-conditioned rooms with tea and coffee making facilities provided a comfortable setting for a brief respite.

The disappointment came when I encountered the lack of consideration for my simple request to have two rooms located close to each other or connected internally.

The staff was attentive and very very helpful!

Its location was magnificent and perfect, near restaurants, and in a fairly quiet area. It was close to Il Punto Ristorante, where you can have lunch. We had the king room which was great modern and brand-new on the lower floors.

Attentive and very very helpful staff in all circumstances!!

Centrally positioned in the Hell's Kitchen area. And around 4-6 minutes' walk from Brooklyn Fare.

Hyatt Place has a perfect location, just minutes from Penn station and a few blocks from Times Square. the room, though small for 3 people, was clean and well-equipped. the breakfast buffet offered a good variety, and the staff was accommodating. Noise from neighboring rooms was not an issue, making for a peaceful stay.

Refund process delay. No complaints.

The rooms are romantic and brand-new and complete with the sofa bed as well as the breakfast included.

The views of downtown New York from my room at the Hyatt Place New York City Times Square were absolutely stunning, providing a mesmerizing backdrop to my stay. The cozy sitting area and modern amenities made me feel right at home. Despite some hiccups with housekeeping, the staff's effort to rectify the situation by refunding a day's stay was a thoughtful touch.

Housekeeping services were inconsistent and not up to par with the hotel's standards, leading to multiple requests for room cleaning and trash collection.